Disability Claims Services

Mark Taylor, Director, Claims/Consulting

An important objective of all disability programs is to provide the highest quality service to the disabled claimant, while evaluating the potential for rehabilitation and return-to-work. Our Disability Reinsurance Team can help you evaluate each situation and prescribe solutions that are consistent with your claims philosophy and procedures.

We offer expertise through:

• Operational and claim file reviews
• Analysis of claim data to improve management of claims
• Industry claim trends
• ING Sponsored Conferences– Disability Claim Leaders Forum and ROSE^® Seminar
• Training modules on a variety of disability management topics (e.g. Communication practices, use of vendors, Reinsurance 101)
• Settlement strategies
• Focused assessments (rehabilitation case management operational review, change in definition process and procedures evaluation, targeted claim review only)
• Roundtables (focused discussions with claim and case management staff, general or specific topics related to LTD and Disability Management)

Back to Group Disability Reinsurance