Mark Taylor, Director, Claims/Consulting, Disability Reinsurance, ING Re recently contributed to Physical Rehabilitation’s Role in Disability Management, Unique Perspectives for Success a textbook and reference, addressing disability management principles, practices and concepts that transcend “treatment.” The text offers insight from the various stakeholders involved in Disability management.
Mark’s chapter, Disability Management: An Insurer’s Perspective, includes the following key points: • Assessment procedures and reactivation and reconditioning programs are critical to disability management from an insurer’s perspective. • A significant benefit/cost ratio and return-on-investment can result from rehabilitation’s role in disability management. • Key features of an outstanding disability management program are similar to those of any business endeavor: effective professionals, superior communication, high expectations for success, cohesive values and approaches, and strong but malleable action planning. • Insurers expect rehabilitation professionals to be educators in addition to being providers and managers. Physical Rehabilitation’s Role in Disability Management, Unique Perspectives for Success By David W. Clifton, Jr. Chapter 6 - Disability Management: An Insurer’s Perspective Mark C. Taylor, MS, CDMS, CCM Director, Claims/Consulting, Disability Reinsurance ING Re Minneapolis, MN